Hollie Delaney is the Head of People Operations for Zappos.com. Delaney has many years of experience in the world of human resources. She started her Human Resources career in 1996 and then joined the Zappos Human Resources team in 2006. She has helped lead the charge of changing the traditional company structure to one based on trust and distributed authority. Delaney has been pivotal in working to deliver happiness and provide the best place for employees to work.
Prior to Zappos, Delaney served in different HR leadership capacities at Wet’n Wild, Marshall Retail Group and Vegas.com. She holds a bachelor’s in communication disorders and speech sciences from the University of Colorado.