Entrepreneur and first CIO for the Government of Estonia; Pioneer of e-Estonia
Founder of Unltd Spain, the first social entrepreneurship project in Spain. Speaker Angel Bonet believes that one can be a great professional while still making a positive contribution to society. Organizations book Angel Bonet to learn about the future of technology, the future of customer experience, and how to adapt organizations to constant changes.
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Technology speaker Angel Bonet wrote the bestseller The New Digital Consumer: The NORISO Cube. In this book, he examines the current era consumer’s mind. His analysis includes how consumers engage with services and products and how and what they decide to purchase. The book also provides the tools for creating an emotional connection with consumers. More and more entrepreneurs and marketing professionals alike are turning to this book for guidance.
Angel has a strong interest in technology and innovation and has been a member of the Círculo de Empresarios, where he served on the communication committee. In addition, he serves on the advisory boards of several companies and serves as a family business managers’ coach.
Angel Bonet makes philanthropic work a top priority in his life. He believes that one can be a great professional while still making a positive contribution to society. In this light, he decided to create Unltd Spain, the first social entrepreneurship project in Spain. The project took inspiration from the Unltd initiative in the UK. Unltd is considered to be one of the world’s leading initiatives in the social entrepreneurship ecosystem.
Speaker Angel Bonet holds a Master in Sales Management from EADA, a Master in Leading Professional Services Firms at Harvard University, and a Master in Sales and Marketing Management from the Instituto de Empresa. He also attended Singularity University’s Executive Program, where Angel studied with the finest minds on technologies that enable businesses to scale at an exponential rate while also solving some of the world’s most pressing issues.
His teaching experience includes positions at universities such as ESADE, IESE, LA SALLE, and TEC Monterrey. His current role at DEUSTO is that of collaborating professor in Marketing. Several companies he has worked with have invited him to speak on marketing, trends, and sales. Angel is also part of the WOBI Talent.
Angel Bonet discusses technologies that are currently in development or on the horizon, such as artificial intelligence, quantum computing, and 5G networks, and how these technologies are likely to shape the future. He also explores the ways in which technology is changing society and the ways in which people live, work, and interact with each other. He discusses the potential consequences of these changes and how society can adapt to them.
Angel focuses on customer experience and its important role in technology and in enhancing customer interactions, strategies for improving customer satisfaction and loyalty. In his keynote, he explains also the future of customer service in an increasingly digital world.
In this keynote Angel discusses the importance of embracing change and adaptability in today's rapidly changing business environment. He presents also strategies for helping organizations and employees to adapt to change, including training, communication, and support. He also shares with the audience techniques for identifying and addressing resistance to change within an organization.
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