Jason Bradshaw

Chief Customer & Marketing Officer, Volkswagen. Best-Selling Author & Customer Experience Keynote Speaker

Speaker Fee Range: Please inquire for fees

Travels From: Sydney, Australia

Jason Bradshaw is available for virtual keynotes and webinars. Please complete the form or contact one of our agents to inquire about the fees for virtual engagements. Please note: the fee range listed above is for in-person engagements.

Customer Experience Speaker Jason Bradshaw
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    Jason Bradshaw

    Chief Customer & Marketing Officer, Volkswagen. Best-Selling Author & Customer Experience Keynote Speaker

    Speaker Fee Range: Please inquire for fees

    Travels From: Sydney, Australia

    Jason Bradshaw is available for virtual keynotes and webinars. Please complete the form or contact one of our agents to inquire about the fees for virtual engagements. Please note: the fee range listed above is for in-person engagements.

    Jason Bradshaw Speaker Biography

    Jason Bradshaw is an experienced customer experience keynote speaker and thought leader. At 14 years old, Jason Bradshaw started his own telecommunications and hardware distribution business. It was there he began a lifelong passion for customer experience – even if he didn’t exactly know what it was called at the time. It didn’t matter, because this first foray into entrepreneurship gave him a taste of how to offer customers an experience, not just a product.

    Since that humble start, Jason has transformed the way people interact with organisations across a litany of sectors. He is currently Chief Customer Officer at Volkswagen Group Australia.

    With a deep empathy for customer needs and expectations, Jason has worked with some enduring and essential organisations – such as Telstra, Fairfax Media Limited, Target Australia and the New South Wales Government. No matter the sector, Jason has led customer and employee experiences that have defined organisations. 

    The idea that underscores Jason’s work today – and at age 14 – is this: organisations have the potential to vastly improve individual lives.

    Whether building on an employee’s skills, or offering customers a seamless interaction, the ability to care for your customer matters to more people than just your customer. 

    In addition to his customer experience work, Jason is extremely pleased to have acted as Chair of the Finance and Audit Committee and as Board Director of Australia’s largest LGBTI health promotion and services organisation, ACON Health Limited.

    Jason Bradshaw Keynote Topics

    Of all the things that can make or break your business, the most critical is experience. Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many companies fail because they don’t think this essential factor is important to their bottom line.

    In this keynote speech based on his bestselling book "All About CEX!", Jason will break experience down into its core components — success, ease, and connection — and will show your audience how to get the most mileage out of each one. Containing long-term strategies as well as immediate action items, this session will teach you how to:

    · Make everybody feel genuinely appreciated
    · Personalize your customer service
    · Discover your employees’ untapped potential
    · And more

    This motivational speech reveals how to generate positive experiences for your customers and employees, win their loyalty, and maximize your profits in the process.

    Jason Bradshaw Speaking Videos

    Jason Bradshaw Keynote Highlights