Customer Experience Speakers

Our comprehensive portfolio of customer experience speakers includes some of the world’s leading experts in customer service, sales, and the customer-centric approach to business. Our speakers range from leading academics, thinkers, and strategists to the business owners who’ve applied their principles to produce real-world results.

Customer experience (CX) is a wide topic – one of the widest in business. In recent times, CX has become something of a buzz word, often used narrowly to describe the impression customers receive from apps and websites. But CX goes much deeper than this; it can best be described as a customer’s holistic view of a business, based on every single touch point. Of course, there’s no denying the importance of a website as the first point of contact; for any business in the ecommerce niche, a website is central to the customer journey. Using content that’s clear and optimally structured is a vital part of good CX, as is smooth and intuitive navigation between pages. But interactions with staff are equally significant – whether they take the form of in-store customer service, text-based online chat, or traditional phone support.

At its widest, customer experience encompasses everything from advertising to delivery methods, and our customer experience speakers have appropriately diverse viewpoints. Book a top CX speaker to ensure your event attendees’ own experiences will be remembered!

namerica range2 Customer_Experience_Speakers Leadership_Speakers Speakers Virtual_Keynote_Speakers Women_Speakers

Jeanne Bliss

President of Customer Bliss, Co-Founder of Customer Experience Professionals Association

namerica range2 Customer_Experience_Speakers Innovation_Speakers Sales_Speakers Speakers TED_Speakers Virtual_Keynote_Speakers

Duncan Wardle

Head of Innovation & Creativity at Disney (2011-2017). Creativity & Innovation Speaker

namerica range2 Business_Speakers Corporate_Culture_Speakers Customer_Experience_Speakers HR_Speakers Sales_Speakers Speakers Virtual_Keynote_Speakers Women_Speakers

Beth Davies

Former Director of Learning & Development at Tesla. Former Gap, Apple & Microsoft executive

namerica range2 Bestselling_Author_Speakers Big_Data_Speakers Business_Speakers Customer_Experience_Speakers Marketing_Speakers Speakers TED_Speakers Virtual_Keynote_Speakers

Joe Pine

Expert on Experience Staging and Mass Customization. Customer Experience (CX) Speaker & Bestselling Author

namerica range4 Customer_Experience_Speakers Speakers Virtual_Keynote_Speakers Women_Speakers

Annette Franz

Founder and CEO of CX Journey Inc; Customer Experience expert

namerica range4 Customer_Experience_Speakers Leadership_Speakers Speakers Virtual_Keynote_Speakers

Adam Toporek

Customer Experience Expert, Author, and Top 10 Thought Leader

namerica range2 Customer_Experience_Speakers E-Commerce_Speakers Finance_Speakers Futurist_Speakers Speakers Technology_Speakers TED_Speakers Virtual_Keynote_Speakers

Brett King

Strategic Financial Advisor, Banking & FinTech Expert and Best Selling Author of Augmented and Bank 4.0

namerica range4 Business_Speakers Corporate_Culture_Speakers Customer_Experience_Speakers Speakers Virtual_Keynote_Speakers

Robert Spector

Customer Experience Expert Speaker. Foremost Authority on Nordstrom Culture & Best Selling Author

namerica range4 Customer_Experience_Speakers Future_of_Work_Speakers Speakers Virtual_Keynote_Speakers Women_Speakers

Blake Morgan

Customer Experience Futurist, Keynote Speaker & Author

namerica range2 Bestselling_Author_Speakers Business_Speakers Customer_Experience_Speakers HR_Speakers Management_Speakers Sales_Speakers Speakers TED_Speakers Virtual_Keynote_Speakers

Peter Fader

Professor of Marketing, the Wharton School of the University of Pennsylvania; Author of The Customer Centricity Playbook

namerica range4 Corporate_Culture_Speakers Customer_Experience_Speakers Future_of_Work_Speakers Leadership_Speakers Marketing_Speakers Speakers TED_Speakers Virtual_Keynote_Speakers

Simon Mainwaring

Founder & CEO at We First. Customer Experience Expert

namerica range4 Customer_Experience_Speakers Digital_Transformation_Speakers Future_of_Work_Speakers Marketing_Speakers Social_Media_Speakers Speakers Virtual_Keynote_Speakers

Brian Solis

Global Innovation Evangelist at Salesforce. Digital Futurist and Bestselling Author

namerica range4 Bestselling_Author_Speakers Customer_Experience_Speakers Speakers Virtual_Keynote_Speakers

Shep Hyken

Customer Service & Customer Experience Expert. Bestselling Author

namerica range4 Customer_Experience_Speakers E-Commerce_Speakers Speakers Virtual_Keynote_Speakers

Don Peppers

Best-selling Author, widely-acclaimed Keynote Speaker and Global CX Authority

europe range2 Customer_Experience_Speakers E-Commerce_Speakers Marketing_Speakers Speakers Virtual_Keynote_Speakers

Brian McBride

Former Chairman of ASOS and former CEO of Amazon UK. Independent Non-executive Chair at Trainline

namerica range4 Bestselling_Author_Speakers Business_Speakers CEO_Keynote_Speakers Corporate_Culture_Speakers Customer_Experience_Speakers Entrepreneurship_Speakers Innovation_Speakers Management_Speakers Speakers Virtual_Keynote_Speakers

Chip Conley

Strategic Advisor for Hospitality and Leadership, Airbnb

namerica range4 Bestselling_Author_Speakers Customer_Experience_Speakers Marketing_Speakers Speakers Virtual_Keynote_Speakers

Jay Baer

Top Customer Experience Keynote Speaker, Author, and Marketing Entrepreneur

oceania range4 Customer_Experience_Speakers Speakers Virtual_Keynote_Speakers

Jason Bradshaw

Chief Customer & Marketing Officer, Volkswagen. Best-Selling Author & Customer Experience Keynote Speaker

europe range1 Bestselling_Author_Speakers Customer_Experience_Speakers Speakers Virtual_Keynote_Speakers

Steven Van Belleghem

Best-Selling Author, Professor, Expert on the Future of Marketing and Customer Relationships

europe range1 Customer_Experience_Speakers Entrepreneurship_Speakers Futurist_Speakers Innovation_Speakers Speakers Technology_Speakers TED_Speakers Virtual_Keynote_Speakers

Angel Bonet

Expert on Innovation, Marketing Strategy and Sales

namerica range4 Bestselling_Author_Speakers Business_Speakers Customer_Experience_Speakers Motivational_Speakers Speakers Virtual_Keynote_Speakers Women_Speakers

Molly Bloom

Inspirational Poker Entrepreneur; Best-Selling Author of the Memoir and Movie Molly’s Game by Aaron Sorkin

namerica range4 Customer_Experience_Speakers Future_of_Work_Speakers Human_Rights_Speakers Leadership_Speakers Speakers Virtual_Keynote_Speakers

Seth Mattison

Expert on Workforce Trends and Generational Dynamics

Basic Data Protection Information
Responsible AURUM SPEAKERS BUREAU S.L.
Purpose Respond to your inquiries and / or requests.
Commercial activities
Rights Access, rectify and delete the data, as well as other rights, as explained in Additional Information.
Aditional Information You may consult the additional and detailed information on Data Protection on the Privacy Policy section.