Customer Experience Speakers

Our customer experience speaker portfolio features leading experts in customer service, sales, and customer-centric business. These speakers include renowned bestselling authors, strategists, and successful business owners who have implemented their principles in real-world settings. Customer experience (CX) extends beyond website impressions, encompassing a holistic view of a business based on every touch point. While a website is crucial, interactions with staff across various channels are equally significant. Our diverse CX speakers cover topics from marketing and advertising to delivery methods, providing valuable insights to create memorable experiences for your event attendees.

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Duncan Wardle

Head of Innovation & Creativity at Disney (2011-2017). Creativity & Innovation Speaker

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Jeanne Bliss

President of Customer Bliss, Co-Founder of Customer Experience Professionals Association

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Beth Davies

Former Director of Learning & Development at Tesla. Former Gap, Apple & Microsoft executive

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Joe Pine

Expert on Experience Staging and Mass Customization. Customer Experience (CX) Speaker & Bestselling Author

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Annette Franz

Founder and CEO of CX Journey Inc; Customer Experience expert

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Adam Toporek

Customer Experience Expert, Author, and Top 10 Thought Leader

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Brett King

Strategic Financial Advisor, Banking & FinTech Expert and Best Selling Author of Augmented and Bank 4.0

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Robert Spector

Customer Experience Expert Speaker. Foremost Authority on Nordstrom Culture & Best Selling Author

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Blake Morgan

Customer Experience Futurist, Keynote Speaker & Author

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Peter Fader

Professor of Marketing, the Wharton School of the University of Pennsylvania; Author of The Customer Centricity Playbook

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Simon Mainwaring

Founder & CEO at We First. Customer Experience Expert

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Brian Solis

Global Innovation Evangelist at Salesforce. Digital Futurist and Bestselling Author

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Shep Hyken

Customer Service & Customer Experience Expert. Bestselling Author

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Don Peppers

Best-selling Author, widely-acclaimed Keynote Speaker and Global CX Authority

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Brian McBride

Former Chairman of ASOS and former CEO of Amazon UK. Independent Non-executive Chair at Trainline

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Chip Conley

Strategic Advisor for Hospitality and Leadership, Airbnb

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Jay Baer

Top Customer Experience Keynote Speaker, Author, and Marketing Entrepreneur

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Steven Van Belleghem

Best-Selling Author, Professor, Expert on the Future of Marketing and Customer Relationships

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Angel Bonet

Expert on Innovation, Marketing Strategy and Sales

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Molly Bloom

Inspirational Poker Entrepreneur; Best-Selling Author of the Memoir and Movie Molly’s Game by Aaron Sorkin

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Seth Mattison

Expert on Workforce Trends and Generational Dynamics

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Charlene Li

Author of New York Times bestseller "Open Leadership: How Social Technology Can Transform the Way You Lead"; Founder and CEO of Altimeter Group

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Martin Lindstrom

The World's #1 Culture & Brand Expert. Marketing Guru & Bestselling Author

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Raja Rajamannar

Chief Marketing & Communications Officer and President, Healthcare, Mastercard

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