Customer Experience Speaker Blake Morgan

Blake Morgan

Customer Experience Futurist, Keynote Speaker & Author

Named one of the world's top 40 female keynote speakers by Real Leaders Magazine. Speaker Blake Morgan has collaborated with a variety of companies, including Adobe, Comcast, Accor Hotels, Genentech, and Verizon. Organizations book Blake Morgan to learn how to integrate new technologies with effective strategies to keep up with the demands of the customer of the future, and how companies that wish to remain relevant must devote more time, effort, and resources.

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    Blake Morgan biography

    Customer experience speaker Blake Morgan has an extensive background in how to provide customers with the best experience. Aside from being an exceptional speaker, she also wrote two books on improving customer experience.

    Speaker Blake Morgan wrote a best seller entitled The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business. Business Insider listed Blake’s book as one of the top resources leaders are learning from to deal with COVID-19. In 2021, Book Authority ranked it as one of the “Top 100 Future of Technology Books of All-Time,” placing it in the top five.

    Furthermore, she is the author of  More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences. Blake has collaborated with a variety of companies, including Allstate, Comcast, Accor Hotels, Genentech, Adobe, Accenture, Parker Hannifin, Cisco, Ericsson, and Verizon.

    Blake lectures at the University of California, Columbia University, and San Diego. She also teaches at the executive education MBA program at Rutgers University. Hemispheres Magazine, Forbes, and Harvard Business Review, are among the publications where Morgan has contributed. She hosts two podcasts and runs a YouTube channel on customer experience.

    In addition, Real Leaders Magazine recently named Blake Morgan one of the world’s top 40 female keynote speakers. 

    Blake Morgan Speaking Videos

    The Future Belongs To Companies That Create Incredible Customer Experiences
    Blake Morgan - Customer Experience

    Blake Morgan Keynote Topics

    Learn how to adopt 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective to keep up with the demands of the customer of the future. Amazon has led the change in customers’ expectations on how, when, and where they shop and make their purchasing decisions, while innovators like Netflix, Apple, Sephora, and Spotify have altered what we expect from the products we purchase. Technology has largely fueled these disruptions, and many traditional brick-and-mortar companies have gone bankrupt as the tried-and-true business models they built themselves around disappeared. Customers in the future will insist on experiences that make their lives significantly easier and better.

    Based on her first book, the phrase “less is more” may be true about many things, but it’s not true when it comes to customer experience. Companies that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. The companies that embrace a “more is more” philosophy work harder and go further to ensure that their customers have a positive experience. Companies that understand the importance of a relationship―even one individual relationship―are willing to go to any length to ensure that they continue to nurture that relationship. They do this through customer-focused strategies and leadership, via operations, policies, and procedures that consider how the customer will fare in every scenario.

    FAQs on Booking Blake Morgan

    How to book Blake Morgan as a keynote speaker?
    Aurum Speakers Bureau can help you book Blake Morgan as a speaker for your next event, conference, or board meeting. Simply fill out our contact form to inquire about Blake Morgan's availability for a speaking engagement. One of our booking agents will respond to your request immediately and contact the speaker to let them know you want to hire them. We will assist you with obtaining speaking fees, booking information, and confirming availability for Blake Morgan or any other top keynote speaker or celebrity of your choice.
    How much is Blake Morgan speaking fee?
    Blake Morgan speaking fees are determined by several factors, including the event's date, whether it's a virtual or in-person event, the duration, format, preparation required for their speech, and more. The same applies to the cost to hire any other top expert speakers and celebrities. The Speaker Fee Range listed on our website is simply a guideline and is subject to change without notice. If you would like to hire Blake Morgan to deliver a keynote speech for your event, please fill out the contact form or email us at with as much detail as possible. One of our experienced agents will get in touch with you and let you know exactly how much it will cost to book Blake Morgan.
    How can I contact Blake Morgan?
    We only work with Blake Morgan on paid speaking engagements. Aurum Speakers Bureau can assist you in booking Blake Morgan and will handle all negotiations, contracts, and logistics associated with having Blake Morgan speak at your event. We will be your sole point of contact throughout the process. Get in touch with Aurum Speakers Bureau today, and we will reach out to any motivational speaker or celebrity you want to enquire about speaking at your event. If you wish to contact Blake Morgan for any other reason, we will be unable to assist you as we are not authorized to provide personal contact information.
    Can I book Blake Morgan for a virtual keynote?
    Yes, Blake Morgan is available for virtual keynotes and webinars. To book Blake Morgan for a virtual event, please complete the contact form or send us an email to inquire about the special fees for virtual engagements.