Customer Experience Expert Speaker. Foremost Authority on Nordstrom Culture & Best Selling Author
Business author Chester Elton is an expert on driving business results through employee engagement and high-performance teams. In his engaging talks, he offers practical solutions for cultivating strong cultures, increasing employee engagement, and achieving success. With his wealth of knowledge and experience, speaker Chester Elton helps leaders navigate the challenges of today's business world and achieve their goals.
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Corporate culture speaker Chester Elton is a well-known expert on workplace trends and employee engagement. He has spent many years helping clients align their employees with their strategies, values, and vision.
The Globe and Mail dubbed him the “apostle of appreciation,” while the New York Times praised him as “creative and refreshing.” CNN called him a “must read for modern managers.”
Speaker Chester Elton is the co-author of several bestselling leadership books, including All In, The Carrot Principle, and The Best Team Wins, which have been translated into over 30 languages and have sold more than 1.5 million copies worldwide. His latest works include Leading with Gratitude (2020) and Anxiety at Work (2021).
Elton is frequently featured in the Wall Street Journal, Washington Post, Fast Company, and the New York Times. He has made appearances on numerous TV and radio shows, including NBC’s Today, CNN, ABC, MSNBC, and CBS’s 60 Minutes. He works as a leadership consultant for companies such as American Express, AT&T, Avis Budget Group, and Procter & Gamble.
Along his partner Adrian Gostick, they have also been recognized as members of Marshall Goldsmith‘s Top 100 Global Coaches. Additionally, they ranked in the top 5 Global Gurus in Leadership and Organizational Culture in 2022.
Most employees now spend a significant portion of their workdays collaborating with others, yet 96% of executives identify poor teamwork as a major contributor to workplace failures. Given the current challenges and uncertainties facing organizations, managers are under pressure to lead their teams to higher levels of performance.
Drawing on the results of a study involving 850,000 people and some of the most successful and innovative work teams, bestselling author Chester Elton has developed a new approach to teamwork that can help leaders navigate the rapid pace of change in business, work effectively with global and remote employees, and manage the rise of the millennial generation. This approach also emphasizes the need for cross-functional collaboration across departments.
Although many leaders recognize that their most valuable asset is their workforce, they often struggle to get their employees fully committed to their strategies. A positive and clear company culture can inspire employees to believe in their work and feel that they can make a difference. On the other hand, a chaotic, hostile, or apathetic culture can lead employees to focus more on finding fault with their coworkers than on achieving their goals.
In his keynote, bestselling author Chester Elton presents the results of a 300,000-person study conducted during the height of the recession in collaboration with research firm Towers Watson. Based on this research and his extensive consulting experience with top organizations, Elton provides a practical guide for managers seeking to create a high-performing culture in which employees are engaged, empowered, and energized. He offers concrete steps to follow and illustrates these techniques through engaging stories of successful leaders.
To create a culture in which teams consistently excel, managers must foster a spirit of mutual support and encouragement among team members. This means being there for each other, valuing each other's strengths, and recognizing behaviors that contribute to the team's overall success.
In his speech Elton presents new data from a 2016 survey of 14,000 working adults, providing insights on how to link recognition to what matters most to employees. He also introduces practical strategies for promoting excellence, such as the difference between appreciation and recognition, the distinction between effort and achievement, and the relationship between praise and rewards.
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