Chairman & CEO, Barry-Wehmiller. Human Leadership Expert & Bestselling Author, 'Everybody Matters'
New York Times best-selling author and recipient of the Pioneer Award. Speaker Chip Conley assisted Airbnb's founders in transforming their business from a tech start-up to an international hospitality brand. Organizations book Chip Conley to learn how to create a culture of happiness and success, overcome disruption, and share and receive wisdom.
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Business speaker Chip Conley is famous for assisting Airbnb’s founders in transforming their business from a tech start-up to an international hospitality brand. Chip Conley wrote the New York Times best-seller Wisdom@Work: The Making of a Modern Elder. He wrote this ageism manifesto based on his experience of being an intern and a mentor in his 50s.
Chip didn’t know what to do after selling the business he founded when he was 26, Joie de Vivre Hospitality. He had the option of retiring at the age of 52. However, Airbnb founders came knocking on the door. His four-year position as Airbnb’s Head of Global Hospitality & Strategy was marked by his role as CEO Brian Chesky’s mentor. Today, he is still the Strategic Advisor to the company’s top executives.
During the creation of Wisdom@Work, speaker Chip Conley decided to found the Modern Elder Academy, a 3-acre coastal campus in Mexico. Chip mentors six young CEO founders in the technology and hospitality industries. He also sits on Encore.org’s board and the Stanford Center for Longevity’s advisory board. Since he considers curiosity to be the ultimate elixir of life, Chip began studying Spanish and surfing when he turned 58.
Conley is the founder of Fest300, which he sold to Everfest in 2016. He subsequently joined Everfest as Chief Strategy Officer. Chip has received the Pioneer Award, which is the highest honor in the hospitality industry. Moreover, the San Francisco Business Times has recognized him as San Francisco Bay Area’s most innovative CEO.
Currently, Chip Conley is a business speaker who travels around the world, speaking at important corporate events on topics such as the value of exceptional customer experience, disruptive innovation, and entrepreneurship.
Part memoir, part theory, and part application, Chip shares Joie de Vivre's remarkable transformation while providing real world examples from other companies and showing how attendees can bring about similar changes in their work and personal lives. He explains how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable corporate culture.
Chip believes the most neglected fact in business is that we're all human and that business schools don't do enough to help us understand that creating peak experiences for stakeholders can create peak performance for a company. The PEAK model can be used to understand how a company can relate to relationships beyond those with employees and customers: investors, vendors, the community, and, even with yourself. As a practitioner who has used his own company (with over 3,000 employees) as a laboratory for understanding the human condition, Chip's philosophical but prescriptive approach to leadership will be very illuminating.
Chip Conley has disrupted the hospitality industry twice, once as the founder and long-time CEO of Joie de Vivre Hotels (America's second largest boutique hotel company) and more recently in 2013 when he joined the three founders of Airbnb to help grow and lead the company to become the most valuable hospitality company in the world. Chip has identified his three rules of disruptive innovation in any industry and how start-ups as well as established companies can see the foreshadowing of a new wave on the horizon and surf that wave to competitive advantage.
For the first time ever, we have five generations in the workplace at the same time. What would happen if we got more intentional about how we all work together? Age diversity makes companies stronger as wisdom can flow in both directions from old to young and vice versa based upon new practices that encourage mutual mentorship.
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